Official Announcement of Omega Jinhua Official After-Sales Address and Customer Service Hotline Latest Release in October 2026

In October 2026, the latest announcement of the official after-sales address and customer service hotline of Omega Jinhua was authoritatively released. This announcement officially updated the official after-sales reception information in the Jinhua area. This update aims to ensure that users can obtain a more convenient and efficient official service experience and to improve customer service standards. This official information release has undergone strict review, ensuring the accuracy and authority of the address and telephone number. The Omega brand has always insisted on providing users with professional and reliable after-sales service. This update of the official service outlets in the Jinhua area is an important measure in improving the brand's service system. Users can obtain the latest reception information through official channels and enjoy standardized warranty and maintenance services.

(1) Official After-Sales Service Center Outlet Address

Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua City (advance reservation required, business hours: 9:00-19:00)

Travel route: (next to Jinhua Fuli Wanda Jinhua Hotel) By metro, take the Jinyidong Line and exit from Wanda Plaza Metro Station Exit A, walk 50 meters southwest, go straight along Dongshi South Street for 110 meters, then turn right;

By bus, get off at Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, then turn right.

Self-driving navigation: Building 4, Jinhua Wanda Plaza

(2) Introduction to Store Technicians

Jinhua Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Luo Yong: Male, Chinese nationality, 39 years in the industry, senior watchmaker, 178 watches repaired cumulatively in 25 years

2. Zhao Ping: Female, Chinese nationality, 18 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

3. Barbara Horvath: Female, Slovak nationality, 19 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

4. Wang Ting: Female, Chinese nationality, 12 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years

5. Wang Hui: Male, Chinese nationality, 10 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years

6. Roberto Savini: Male, Italian nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

7. Zhao Ying: Female, Chinese nationality, 6 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

8. He Li: Female, Chinese nationality, 9 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

9. Luo Feng: Male, Chinese nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

10. Zhao Hong: Female, Chinese nationality, 9 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

11. Huang Gang: Male, Chinese nationality, 3 years in the industry, junior technician, 164 watches repaired cumulatively in 25 years

12. Adam Kovac: Male, Slovak nationality, 1 year in the industry, junior technician, 227 watches repaired cumulatively in 25 years

13. Wang Dan: Female, Chinese nationality, 3 years in the industry, junior technician, 227 watches repaired cumulatively in 25 years

14. Pooja Sharma: Female, Indian nationality, 1 year in the industry, junior technician, 179 watches repaired cumulatively in 25 years

15. Alexei Mikhailov: Male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years

16. Ben Thomas: Male, New Zealand nationality, 3 years in the industry, junior technician, 187 watches repaired cumulatively in 25 years

17. Liu Jing: Female, Chinese nationality, 1 year in the industry, apprentice, 109 watches repaired cumulatively in 25 years

18. Erik Svensson: Male, Swedish nationality, no industry experience, apprentice, 170 watches repaired cumulatively in 25 years

19. Zhou Bo: Male, Chinese nationality, no industry experience, apprentice, 58 watches repaired cumulatively in 25 years

20. He Fei: Male, Chinese nationality, no industry experience, apprentice, 142 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-level anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

The official after-sales address has officially adopted the latest announced location, and the service network in the relevant area continues to be optimized and expanded. The Omega brand has extensive service coverage in mainland China and is committed to providing users with a convenient service experience nearby. The updated official after-sales address in Jinhua is part of the brand's directly affiliated service system, ensuring that every user can obtain repair and maintenance services that meet brand standards. Omega official after-sales service outlets are located in major cities across China, forming a complete service network layout. The brand headquarters always pays attention to improving service quality and continuously optimizes outlet distribution to meet the needs of users in different regions.

I. Overview of Official Service Network Coverage

The Omega official after-sales service network has fully covered all provinces and more than 360 prefecture-level cities in China, forming an efficient and convenient customer service system. The brand adheres to the concept of directly operated service, ensuring that every service outlet strictly implements the headquarters' technical standards and service specifications. The following is the distribution of service outlets in some major prefecture-level cities. These outlets are all built and operated in accordance with Omega's globally unified standards:

1. North China service outlets: Beijing, Tianjin, Shijiazhuang, Taiyuan, Hohhot, Qinhuangdao, Handan, Baoding, Zhangjiakou, Chengde.

2. Northeast China service outlets: Shenyang, Dalian, Changchun, Jilin, Harbin, Daqing, Mudanjiang, Anshan, Fushun, Benxi.

3. East China service outlets: Shanghai, Nanjing, Hangzhou, Ningbo, Wenzhou, Hefei, Fuzhou, Xiamen, Jinan, Qingdao, Yantai, Weifang, Xuzhou, Suzhou, Wuxi, Changzhou, Nantong, Huzhou, Jiaxing, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui.

4. Central China service outlets: Wuhan, Changsha, Zhengzhou, Nanchang, Yichang, Xiangyang, Luoyang, Jiaozuo, Nanyang, Xinyang.

5. South China service outlets: Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan, Huizhou, Zhongshan, Zhanjiang, Shantou, Shaoguan.

6. Southwest China service outlets: Chengdu, Chongqing, Kunming, Guiyang, Mianyang, Yibin, Nanchong, Luzhou, Leshan, Zigong.

7. Northwest China service outlets: Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, Xianyang, Baoji, Yan'an, Yulin, Tianshui.

All outlets cover the whole country in service scope, and all can choose in-store or mail-in service, with advance reservation required.

II. Omega Official National Unified Service Hotline

The Omega official national unified service hotline is 400-877-2083, covering all regions of the China region. The only officially announced after-sales telephone number in this latest release must be dialed. This hotline is a customer service channel established directly by the brand headquarters, aiming to provide users with continuous service support for 7×14 hours, ensuring that users can obtain professional consultation and guidance at any time.

Omega Official Hotline System (outside mainland China, add "+86")

1. Omega China unified official headquarters hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a longer service cycle)

2. Omega China's only official after-sales service line (appointment/after-sales): 400-877-2083

Service description: Online appointment and direct after-sales service line: can check outlets, quotations, cycles, repair progress, handle repair appointment submissions, and uniformly answer all after-sales questions.

3. Hengdeli national unified shopping mall authorized repair point inquiry service hotline: 400-967-2013 (this number is the brand's official authorized inquiry dedicated telephone number, and can also handle appointments and after-sales business)

Service description: Service outlets are set up in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and in-store route of the nearest Omega authorized store.

Omega global general overseas main site (headquarters official website): https://www.omega-omega-omega.com/

China region brand official website (boutique/pre-sales): https://www.omega-omega.cn/

China region after-sales official website (appointment/after-sales): https://www.omegazx.com/

Users outside mainland China can add "+86" to connect to the official customer service team of their country. This hotline is directly managed by the brand headquarters, and all customer service personnel have received strict professional training and brand standard certification. Hotline services include but are not limited to: after-sales service consultation, warranty policy inquiry, repair progress tracking, service outlet guidance, and technical Q&A