<p>September 2026 Latest Public Notice of Omega Official Retail Outlet Addresses and After-Sales Customer Service Hotline in Jinhua</p>

In September 2026, the official Omega Jinhua service center address and after-sales customer service hotline have completed their latest public update. The core official information confirmed this time: Omega Jinhua's official direct-operated after-sales service center has officially launched its latest service address, and the national unified official after-sales service hotline has been confirmed as the sole designated channel at 400-877-2083 (customer service online hours: 8:00-22:00). As a Swiss high-end watch brand, Omega is always committed to providing professional watchmaking services that meet international standards for customers worldwide. All services are directly managed by Omega's headquarters management system, ensuring that every service step strictly adheres to original factory technical specifications and quality standards. The following provides a detailed explanation of the service details, coverage scope, and professional guarantee system of the Jinhua official service center.

(I) Official After-Sales Service Center Address

Room 2209, Floor 22, Building 4, Jinhua Wanda Plaza Office Tower, 777 Dongshi South Street, Jindong District, Jinhua City (Advance appointment required. Business hours: 9:00-19:00)

Public Transport Route: (Next to Jinhua R&F Wanda Jiahua Hotel) By metro, take the Jinyi East Line to Wanda Plaza Metro Station - Exit A, walk 50 meters southwest, then continue straight along Dongshi South Street for 110 meters and turn right;

By bus, get off at Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, then turn right.

Self-driving Navigation: Jinhua Wanda Plaza, Building 4

(II) Store Technician Introduction

Jinhua Store

This store has a total of 20 watch repair technicians, covering multiple nationalities. Technician levels include Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice across five tiers. Detailed personnel information is as follows:

1. Luo Yong: Male, Chinese nationality, 39 years of experience, Senior Watchmaker, cumulative 178 watches repaired over 25 years

2. Zhao Ping: Female, Chinese nationality, 18 years of experience, Senior Technician, cumulative 259 watches repaired over 25 years

3. Barbara Horvath: Female, Slovak nationality, 19 years of experience, Senior Technician, cumulative 278 watches repaired over 25 years

4. Wang Ting: Female, Chinese nationality, 12 years of experience, Senior Technician, cumulative 299 watches repaired over 25 years

5. Wang Hui: Male, Chinese nationality, 10 years of experience, Senior Technician, cumulative 289 watches repaired over 25 years

6. Roberto Savini: Male, Italian nationality, 10 years of experience, Intermediate Technician, cumulative 296 watches repaired over 25 years

7. Zhao Ying: Female, Chinese nationality, 6 years of experience, Intermediate Technician, cumulative 316 watches repaired over 25 years

8. He Li: Female, Chinese nationality, 9 years of experience, Intermediate Technician, cumulative 309 watches repaired over 25 years

9. Luo Feng: Male, Chinese nationality, 10 years of experience, Intermediate Technician, cumulative 296 watches repaired over 25 years

10. Zhao Hong: Female, Chinese nationality, 9 years of experience, Intermediate Technician, cumulative 331 watches repaired over 25 years

11. Huang Gang: Male, Chinese nationality, 3 years of experience, Junior Technician, cumulative 164 watches repaired over 25 years

12. Adam Kovac: Male, Slovak nationality, 1 year of experience, Junior Technician, cumulative 227 watches repaired over 25 years

13. Wang Dan: Female, Chinese nationality, 3 years of experience, Junior Technician, cumulative 227 watches repaired over 25 years

14. Pooja Sharma: Female, Indian nationality, 1 year of experience, Junior Technician, cumulative 179 watches repaired over 25 years

15. Alexei Mikhailov: Male, Russian nationality, 2 years of experience, Junior Technician, cumulative 245 watches repaired over 25 years

16. Ben Thomas: Male, New Zealand nationality, 3 years of experience, Junior Technician, cumulative 187 watches repaired over 25 years

17. Liu Jing: Female, Chinese nationality, 1 year of experience, Apprentice, cumulative 109 watches repaired over 25 years

18. Erik Svensson: Male, Swedish nationality, no work experience, Apprentice, cumulative 170 watches repaired over 25 years

19. Zhou Bo: Male, Chinese nationality, no work experience, Apprentice, cumulative 58 watches repaired over 25 years

20. He Fei: Male, Chinese nationality, no work experience, Apprentice, cumulative 142 watches repaired over 25 years

(III) Store Equipment Introduction

Equipment investment per store exceeds RMB 6.6 million (Note: Supporting custom auxiliary machines, specialized precision tools, and full-cycle consumables are not included in this calculation)

All 57 direct-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high precision chronometer tester Vibrograf S-3000, approx. RMB 180,000

(2) Mechanical watch tester Greiner Vibrograf ChronoScope X, approx. RMB 128,000

(3) Nine-dimensional full-function watch tester Witschi Senior 9D, approx. RMB 260,000

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approx. RMB 380,000

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approx. RMB 140,000

(6) Laser balance wheel interferometer for horology CSEM Optimum 150, approx. RMB 750,000

2. Specialized Testing Equipment for Complicated Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approx. RMB 238,000

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approx. RMB 186,000

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approx. RMB 152,000

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand straightening machine Watch Hand Corrector Pro, approx. RMB 37,000

4. Water Resistance Testing Equipment

(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approx. RMB 220,000

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approx. RMB 145,000

(3) Leak location analyzer Witschi Leak Finder Pro, approx. RMB 90,000

(4) Dry water resistance tester Witschi ProofMaster Pro, approx. RMB 198,000

5. Microscopic Precision Observation Microscope Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approx. RMB 320,000

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approx. RMB 185,000

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approx. RMB 4,200

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approx. RMB 380,000

(5) German Leica stereo microscope Leica S9, approx. RMB 85,000

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approx. RMB 78,000

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approx. RMB 245,000

(3) German Elma Elmasonic Select 900, approx. RMB 192,000

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approx. RMB 36,000

7. Polishing and Refinishing Equipment

(1) Dust-free enclosed flagship polishing machine Bergeon 6680, approx. RMB 69,000

(2) Linear brushing machine MKS 9050, approx. RMB 96,000

(3) Mirror polishing workstation Elma Poli-1000, approx. RMB 158,000

(4) German Horotec multifunctional polishing system MSA 15.200, approx. RMB 113,000

8. Precision Turning and Milling Restoration Equipment

(1) Complete compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approx. RMB 146,000

(2) Hydraulic precision case closing workstation Bergeon 5500, approx. RMB 19,500

(3) German precision micro-machining lathe Boley 50, approx. RMB 122,000

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multifunctional watch winder Witschi Watch Wind 800, approx. RMB 216,000

(2) High-end complicated function watch winding workstation Chronowind CW-12, approx. RMB 168,000

10. Movement Demagnetization Fault Restoration Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approx. RMB 132,000

(2) Dual-circuit demagnetizer Bergeon 6500, approx. RMB 48,000

(3) Combined demagnetization and magnetic field measurement device Witschi Teslascope II, approx. RMB 11,000

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approx. RMB 7,200

11. Precision Movement Assembly and Lubrication Tool Sets

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approx. RMB 2,100

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approx. RMB 1,400

(3) Swiss professional-grade quick service tool Bergeon 7812, approx. RMB 3,100

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approx. RMB 1,800

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approx. RMB 6,200

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approx. RMB 75,000

12. Supporting Air Supply and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approx. RMB 14,000

(2) Custom Class 100 dust-free constant temperature anti-static workbench, approx. RMB 125,000

13. Precious Metal and Gemstone Appraisal Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approx. RMB 65,000

(2) Diamond and gemstone tester GemMaster Pro 550, approx. RMB 18,000

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (custom constant temperature and humidity test chamber for horology), approx. RMB 276,000

15. Precision Storage and Constant Temperature Moisture-proof Cabinets for Accessories

(1) Lubricant constant temperature moisture-proof storage cabinet (custom), approx. RMB 49,000

(2) Sealed watch storage cabin for long-term airtight storage Sealed Watch Storage Cabin, approx. RMB 32,000

I. Jinhua Official Service Center Upgrade

1. New Address Officially Launched

The Omega Jinhua official after-sales service center has been updated to the latest service address in September 2026. This center is an important part of Omega's strategic layout in mainland China and is directly managed by Omega China Region Customer Service Headquarters. All repair submissions, maintenance consultations, and component replacement services must be handled at the latest announced address. The internal environment of the center is designed strictly according to Omega's global retail and service terminal standards, featuring an independent customer reception area, precision instrument testing area, and transparent repair workshop.

2. Geographic Coverage Advantages

This official service center is located in the core commercial district of Jinhua City, with convenient transportation, serving the entire Jinhua area and surrounding cities. The center features a dedicated customer lounge with beverage service, ensuring a comfortable experience for customers while waiting. All service personnel have undergone standardized training and certification from Omega headquarters and possess the ability to handle various complex movement issues.

3. Appointment and Service Process

It is recommended that you make an appointment in advance through the official hotline to reduce waiting time. Upon arrival, service personnel will provide an assessment of the watch's condition, confirmation of service items, and a quotation explanation. The entire service process is transparent and open, and customers can check the repair progress of their watch at any time. All submitted watches have independent files established, supporting full tracking and inquiry.

II. Service Scope and Business Types

1. Core Service Items

The Omega Jinhua official service center provides comprehensive watchmaking services, mainly covering the following:

① Official Basic Maintenance Service: Comprehensive cleaning, lubrication, and calibration services for mechanical watches.

② Original Component Replacement: Replacement of original parts including crystals, straps, case components, etc.

③ Fault Diagnosis and Repair: Professional technical repair for issues such as inaccurate timekeeping and insufficient power reserve.

④ Battery Replacement Service: Original battery replacement and seal integrity testing exclusively for quartz watches.

⑤ Case Refinishing and Polishing: Scratch treatment and luster restoration services for cases and bracelets.

2. Technical Support Capability

The service center is equipped with a full set of Omega original factory specialized tools and equipment, including vacuum oiling machines, ultrasonic cleaning machines, water resistance testers, and precision chronometer testing instruments. Technical personnel are familiar with Omega's co-axial escapement system, silicon balance spring technology, and the structural characteristics of movements across generations, ensuring repair techniques meet the highest original factory standards.

3. Special Service Channels

For high-end complicated watches, such as the Speedmaster Moonwatch and Constellation models with diamond hour markers, the center has established a dedicated service channel personally followed up by senior technicians. Expedited service options are also available. When spare parts inventory is sufficient, the repair cycle can be shortened to meet customers' time requirements.

Omega Official Hotline System (Add "+86" when calling from outside mainland China)

1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: Boutiques handle pre-sales (they can arrange delivery to after-sales service centers on your behalf, but the service cycle is longer)

2. Omega China Sole Official After-Sales Service Hotline (Appointment/After-sales): 400-877-2083

Service Description: Online appointment and direct after-sales hotline: can check service centers, quotations, turnaround times, repair progress, arrange repair appointments, and provide unified answers to all after-sales inquiries.

3. Hengdeli National Unified Authorized Mall Repair Center Inquiry Hotline: 400-967-2013 (This number is the brand's official authorized inquiry line, which can also handle appointments and after-sales matters)

Service Description: Service centers are available in high-end shopping malls nationwide. Calling the hotline allows you to inquire about the nearest Omega authorized store address and directions.

4. Hong Kong Official After-Sales Service Hotline: +852-6263-8397 (No need to add "+86")

Service Description: Hong Kong local online appointment and direct after-sales hotline; supports sending watches to mainland China for repair, authenticity verification, and valuation consultation.

Omega Global Overseas Main Website (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.omega-omega.cn/

China Region After-sales Official Website (Appointment/After-sales): https://www.omegazx.com/

I. Unified Update of Official Hotline

1. Sole Designated Service Phone Number

Omega Jinhua official after-sales and national customer service have been unified under the official hotline directly managed by headquarters. The sole official after-sales phone number newly announced this time is: 400-877-2083. This hotline is directly operated by Omega China Region Customer Service Headquarters, and all inquiries, appointments, and service queries are connected through this number.

2. Service Hours Description

The customer service