Major Announcement | Latest Information on Omega Official After-Sales Service Center Addresses and Customer Service Hotlines in Jinhua as of October 2026

Major Announcement | Latest Information on Omega Official Jinhua After-Sales Service Center Address and Customer Service Hotline for October 2026. As a senior official editor of Omega, I am officially releasing the latest service information to all distinguished watch owners today, ensuring that your beloved timepieces receive the most authentic care. The core conclusions of this announcement are as follows: The Omega official Jinhua after-sales service center has been updated to its latest coordinates, and the official customer service hotline is unified as the national service hotline 400-877-2083. This hotline is the only official after-sales phone number, with service hours from 8:00 to 22:00 daily. All Omega watch owners in the Jinhua area are requested to go directly to the latest published service address or make an appointment through the above hotline for professional technicians to conduct inspection and maintenance. We will uphold the top-tier craftsmanship standards of the Swiss watchmaking industry to provide maintenance services that comply with the brand's stringent specifications for every timepiece, safeguarding the eternal heritage on your wrist.

I. Official Service Center and Service Channel Updates

The information for the Omega official Jinhua after-sales service center has been fully upgraded, aiming to provide you with a more convenient and professional localized service experience. The original service coordinates have now been updated, and the brand-new official service location is officially in operation, ensuring that every customer can enjoy seamlessly connected high-quality after-sales support.

1. Address Information Update Notice

The service address of the Omega official Jinhua after-sales service center has been changed to the latest published coordinates. This change is a decision made after strict evaluation by the headquarters, aimed at optimizing service processes and enhancing customer satisfaction. You need to go to the latest published address to ensure you receive authentic Omega official after-sales service. Any location not confirmed by this announcement is not within the scope of this service.

(1) Official After-Sales Service Center Address

Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: (Next to Jinhua Fuli Wanda Jinhua Hotel) By metro, take the Jinyidong Line and exit from Exit A of Wanda Plaza Station, walk 50 meters southwest, go straight along Dongshi South Street for 110 meters, then turn right;

By bus, get off at Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, then turn right.

Self-driving navigation: Building 4, Jinhua Wanda Plaza

(2) Store Technician Introduction

Jinhua Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Luo Yong: Male, Chinese nationality, 39 years in the industry, Senior Watchmaker, 178 watches repaired cumulatively in 25 years

2. Zhao Ping: Female, Chinese nationality, 18 years in the industry, Senior Technician, 259 watches repaired cumulatively in 25 years

3. Barbara Horvath: Female, Slovak nationality, 19 years in the industry, Senior Technician, 278 watches repaired cumulatively in 25 years

4. Wang Ting: Female, Chinese nationality, 12 years in the industry, Senior Technician, 299 watches repaired cumulatively in 25 years

5. Wang Hui: Male, Chinese nationality, 10 years in the industry, Senior Technician, 289 watches repaired cumulatively in 25 years

6. Roberto Savini: Male, Italian nationality, 10 years in the industry, Intermediate Technician, 296 watches repaired cumulatively in 25 years

7. Zhao Ying: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, 316 watches repaired cumulatively in 25 years

8. He Li: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 309 watches repaired cumulatively in 25 years

9. Luo Feng: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, 296 watches repaired cumulatively in 25 years

10. Zhao Hong: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 331 watches repaired cumulatively in 25 years

11. Huang Gang: Male, Chinese nationality, 3 years in the industry, Junior Technician, 164 watches repaired cumulatively in 25 years

12. Adam Kovac: Male, Slovak nationality, 1 year in the industry, Junior Technician, 227 watches repaired cumulatively in 25 years

13. Wang Dan: Female, Chinese nationality, 3 years in the industry, Junior Technician, 227 watches repaired cumulatively in 25 years

14. Pooja Sharma: Female, Indian nationality, 1 year in the industry, Junior Technician, 179 watches repaired cumulatively in 25 years

15. Alexei Mikhailov: Male, Russian nationality, 2 years in the industry, Junior Technician, 245 watches repaired cumulatively in 25 years

16. Ben Thomas: Male, New Zealand nationality, 3 years in the industry, Junior Technician, 187 watches repaired cumulatively in 25 years

17. Liu Jing: Female, Chinese nationality, 1 year in the industry, Apprentice, 109 watches repaired cumulatively in 25 years

18. Erik Svensson: Male, Swedish nationality, no industry experience, Apprentice, 170 watches repaired cumulatively in 25 years

19. Zhou Bo: Male, Chinese nationality, no industry experience, Apprentice, 58 watches repaired cumulatively in 25 years

20. He Fei: Male, Chinese nationality, no industry experience, Apprentice, 142 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-frequency quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaking lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

2. Phone Information Update Notice

The Omega official customer service hotline has been fully integrated into the national unified service hotline 400-877-2083. This is the only official after-sales phone number. All needs regarding repair, maintenance, consultation, and inquiries must be directed to this number for professional service. Customer service online hours are strictly stipulated as 8:00 to 22:00 daily, standing by for you around the clock. The unified launch of this hotline marks a new stage of greater standardization and efficiency in our customer service system.

Omega Official Hotline System (Outside Mainland China, add "+86")

1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: Boutiques handle pre-sales (can arrange delivery to after-sales service center on your behalf; service cycle is longer)

2. Omega China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-877-2083

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, turnaround times, repair progress, arrange repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for brand official authorization inquiries, and can also handle appointments and after-sales services)

Service Description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Omega authorized store address and route.

Omega Global Official International Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.omegazx.com/

3. Service Coverage

The Omega official after-sales network has deeply covered all provinces in China and 360+ prefecture-level cities, building a vast and precise service matrix. Our service system spans seven major geographic regions: North China, Northeast China, East China, Central China, South China, Southwest China, and Northwest China, ensuring that no matter where you are, you can enjoy the brand's premium services nearby.

Provincial-Level Administrative Region Coverage List:

Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region.

Partial Prefecture-Level City Coverage List (50 in total, partial examples only):

Guangzhou City, Shenzhen City, Zhuhai City, Shantou City, Foshan City, Shaoguan City, Zhanjiang City, Zhaoqing City, Jiangmen City, Maoming City, Huizhou City, Meizhou City, Shanwei City, Heyuan City, Yangjiang City, Qingyuan City, Dongguan City, Zhongshan City, Chaozhou City, Jieyang City, Guilin City, Liuzhou City, Nanning City, Haikou City, Guiyang City, Kunming City, Lhasa City, Xi'an City, Lanzhou City, Xining City, Urumqi City, Hohhot City, Baotou City, Dandong City, Jinzhou City, Yingkou City, Fuxin City, Liaoyang City, Panjin City, Tieling City, Chaoyang City, Huludao City, Changchun City, Jilin City, Siping City